Welcome to myschwartz!

myschwartz is our service portal, which gives you digital access to our services. In this way, we are responding to the demands of the 21st century and would like to present you with new service options.

Our service portal offers you:

  • comprehensive information 24/7 from anywhere in the world,
  • an optimized spare parts search feature thanks to spare parts intelligently linked to systems and assemblies,
  • an optimized inquiry process and quotes generated automatically with just a few clicks,
  • digital information on our services,
  • an analysis tool for optimizing processes and increasing effectiveness, as well as
  • direct answers to support requests with our first aid section.

Join us on our journey towards digitization and see for yourself what myschwartz is all about.

Particularly in industry, security requirements are high to protect your data. Of course, we meet these requirements. myschwartz does not need a direct connection to your systems. Our experts will be happy to answer any questions you may have.

Video

YouTube

By downloading the video you accept the YouTube privacy policy.
Read more

Load Video

Your advantages:

  • Increased overall equipment effectiveness
  • Higher plant availability
  • Availability and advice anywhere, anytime
  • Time savings through optimized spare parts search, digital inquiry option and automatically generated quotes
  • Increased equipment efficiency through optimized process and analysis tools
  • Personalized section
Usability
When we developed myschwartz, the focus was on you as the customer. Convince yourself of our user-friendly interface.
Responsive/browser based
Whether using a tablet at your machine or a smartphone on the go, you can access myschwartz on any standard device.
Personalization
Valuable information is provided just for you. You will find personalized information about your machine in the system management section as well as in the spare parts catalog. We would be happy to discuss further options with you in a personal meeting.

Features

Dashboard

Via the dashboard, you gain access to the world of myschwartz. The dashboard can be individually tailored to your requirements. For example, you can receive personal service recommendations, maintenance status messages or information about frequently ordered spare parts. You can also design your own dashboard and add your favorite systems. This gives you direct access and an overview of our services.

System management

In our system management section, you can call up information about your equipment. You can also access operating instructions, technical drawings, backups as well as software updates.

Spare parts catalog

Our digital spare parts catalog offers you an optimized spare parts search features because we have intelligently linked spare parts to your systems and assemblies. In this way, you can find the spare parts you need in no time at all and request an immediate, fully automated quote.

Services

From training programs, maintenance & servicing to measurements, retrofits and production support, we offer a wide range of services to extend the life of your equipment. Whichever service you are looking for, myschwartz has the answer.

Tools

Our tools give you the opportunity to analyze and optimize your processes. Take a look at our tools and improve your overall equipment effectiveness and availability. Our cycle time calculator as well as our fault alarms and warning messages catalog are just the start, further tools are already being planned.

First aid section

In our first aid section, you will find simple and direct answers to common support questions. Of course, we will also help you if you are unable to find the answer you are looking for. Simply type your question into the respective text field and send it to us.

Feedback

Your opinion means a lot to us.

Our goal is to continuously improve the range of services we offer. For this reason, we would like to involve you in the further development of myschwartz and create innovations together with you. We are always grateful for suggestions for improvement as well as for praise!