Customer satisfaction is our goal.

Our service philosophy

To ensure that your schwartz heat treatment system will deliver consistent performance at all times, we use a lifecycle-based service approach. Thus, you can rely on us as a competent partner through the entire operational life, from the date your equipment is installed.

Throughout this time, we will provide exactly the support you need. Our after-sales service staff is trained for excellence, delivering made-to-measure, plant-specific maintenance tailored to your heat treatment system and manufacturing cycles.

schwartz Service +

more than just after-sales support

With our “Service +” system, we make that extra effort to provide truly outstanding support tailored to your specific production conditions and requirements.

You can select each component individually to compile your personal “Service+” package. Thus, you will obtain precisely the service you need – fully satisfying your specific requirements.

Operator training and instruction

We offer a broad range of training courses on various subjects.
Our experts provide your employees with practice-oriented knowledge and skills.

Preventive maintenance

We will gladly assist you with your periodic service and maintenance tasks to extend the service life of your equipment.

Spare parts

A broad range of our high-quality spare parts are stocked at sites for speedy despatch to our customers.

Integration into your production line

In cooperation with yourselves, we can develop highly precise dimensional drawings of your equipment to ensure an optimum fit in your production line.

24/7 service hotline

Our 24/7 service help desk, in conjunction with a remote data access capability, will provide quick assistance.

Servicing and inspection

Our maintenance is carried out on the basis of tailor-made intervention schedules designed to keep up your production.

Retrofits

We are always pleased to bring older equipment up to date. Just get in touch and let us know your needs.

Production support

Opt for our production backup service to make the most efficient use of your equipment.

schwartz Service +

Operator training and instruction

We offer a broad range of training courses on various subjects.
Our experts provide your employees with practice-oriented knowledge and skills.

Preventive maintenance

We will gladly assist you with your periodic service and maintenance tasks to extend the service life of your equipment.

Spare parts

A broad range of our high-quality spare parts are stocked at sites for speedy despatch to our customers.

Integration into your production line

In cooperation with yourselves, we can develop highly precise dimensional drawings of your equipment to ensure an optimum fit in your production line.

24/7 service hotline

Our 24/7 service help desk, in conjunction with a remote data access capability, will provide quick assistance.

Servicing and inspection

Our maintenance is carried out on the basis of tailor-made intervention schedules designed to keep up your production.

Retrofits

We are always pleased to bring older equipment up to date. Just get in touch and let us know your needs.

Production support

Opt for our production backup service to make the most efficient use of your equipment.

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Contact Service

How can we support you?

schwartz GmbH
Edisonstrasse 5
52152 Simmerath
Germany

Service Hotline 24/7 

E-Mail Icon service@schwartz-wba.de
E-Mail Icon +49 2473 9488-33

Kontakt Telefon
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